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What is Interactive Voice Response (IVR)?

IVR is an automated telephony system that interacts with callers, gathers information, and routes calls to the appropriate recipient.

How Orbt9 Solves This

Orbt9 replaces legacy, frustrating IVR menus ("press 1 for sales") with natural, intelligent voice conversations.

Key Features

  • Sub-second processing
  • Enterprise-grade reliability
  • Native global routing

Related Concepts

phone menuautomated routingcall steeringlegacy IVRsmart receptionist

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